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Ethical / Business Conduct |
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Values and standards form the basis of our success | The Panalpina Group recognizes that its long-term success as a company depends on acting responsibly. Transparency, reliability, integrity and fairness are basic values to which Panalpina emphatically subscribes.
Panalpina's strengths include the cultural diversity of its employees and its deeply-rooted presence on the local markets. The Group runs operations in 90 countries, including many in which local customs and conventions can play a significant role, along with the specific expectations of the market players.
This is the backdrop against which a Group-wide Code of Conduct was drawn up in 2006, consolidating the existing guidelines into a single set of regulations. The behavioural rules set forth in the Code are binding on all employees and are intended to support them in their daily work – not only in a business environment, but also in their dealings with the public and state authorities. The Code also supports the Group in its efforts to disseminate its common values and corporate objectives.
All employees are called upon to live the Code and actively endorse its further development. In-house training courses, publications, compliance audits and disciplinary measures in cases where misconduct is established will ensure that the Code receives the attention it deserves.
However, the Code does more than just satisfy the wish of many employees for assistance in tackling the increasingly complex requirements they face in their day-to-day working environment. It also addresses the needs of our global clientele. Our customers must be able to rely on the fact that our services conform to varying legal requirements right across the globe as well as meeting ethical standards. By complying with our Code of Business Conduct we are helping them to live up to their own responsibilities.
Monika Ribar CEO |
| At Panalpina we make a commitment to pursue our business with integrity, respecting different cultures and the dignity and rights of individuals in all countries.
We support the principles outlined in the UN Universal Declaration of Human Rights and commit ourselves to the observance of fundamental labor and environmental standards.
In our actions and our dealings with others, we will
- respect the rule of law,
- promise only what we expect to deliver,
- not knowingly mislead others,
- not participate in unacceptable business practices,
- fulfil our obligations and commitments,
- treat people with respect and dignity,
- never deliberately do harm to anyone.
We expect the same commitments from third parties acting on Panalpina’s behalf. |
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| Our business relationships
We believe that long-term relationships founded on trust and mutual advantage are vital for sustainable business success.
We will ensure mutual advantage by
- understanding the needs and aspirations of employees, Customers, contractors and partners,
- conducting our activities in ways which bring benefits to all those with whom we have relationships,
- fulfilling our obligations as a responsible member of the societies in which we operate.
We will work to build long-term relationships which are founded upon high performance standards, delivering our promises and conducting our business with openness and flexibility. |
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| | | | | Panalpina's management and staff are committed to the following Code of Conduct: | | | | | Code of Conduct | 205 Kb |  |
Further language versions can be found here.
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